For purposes of this agreement, “service” refers to the company’s service which can be accessed via our website at www.airbuddy.com or through our mobile application. The terms “we,” “us,” and “our” refer to the company. “you” refers to you, as a user of service.
Information we Collect
We may collect both “non-personal information” and “personal information” about you. “non-personal information” includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. “personal information” includes information that can be used to personally identify you, such as your name, address and email address. In addition, we may also track information provided to us by your browser or by our mobile application when you view or use the service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the service, the time and date of access, and other information that does not personally identify you. We use this information for, among other things, the operation of the service, to maintain the quality of the service, to provide general statistics regarding use of the service and for other business purposes. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect non-personal information about that user and keep a record of the user’s preferences when utilising our services, both on an individual and aggregate basis. The company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. Persistent cookies can be removed by following your internet browser help file directions. If you choose to disable cookies, some areas of the service may not work properly.
How we Use and Share Information
(a) Personal Information
In general, we do not sell, trade, rent or otherwise share your personal information with third parties without your consent. We may share your personal information with vendors and other third-party providers who are performing services for the company. In general, the vendors and third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide for the company. For example, when you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, you consent to our collecting and using such personal information for that specific purpose, including by transmitting such information to our vendors (and their service providers) performing these services for the company.
However, certain third-party service providers, such as payment processors, have their own privacy policies in respect of the information that we are required to provide to them in order to use their services. For these third-party service providers, we recommend that you read their privacy policies so that you can understand the manner in which your personal information will be handled by such providers.
(b) Non-personal Information
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our website you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “remember me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
(d) Embedded Content from Other Websites
Articles on this website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
(e) Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email.
(f) How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
(g) What Rights You Have Over Your Data
If you have an account on this website, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
(h) Where We Send Your Data
Visitor comments may be checked through an automated spam detection service.
We collect information about you during the checkout process on our store.
(a) What We Collect and Store
While you visit our website, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
(b) Who On Our Team Has Access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
(c) What We Share with Others
We share information with third parties who help us provide our orders and store services to you; for example:
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
III. WooCommerce Multilingual
Stripe is operated by Stripe, Inc., the US parent company operating under US law, or Stripe Payments Europe, Limited (“SPEL”), an Irish company operating under Irish law, the data controller responsible for Personal Data collected and processed in relation to Stripe Services.
Stripe is a “data controller” and “data processor”. The “data controller” is the entity which determines the purposes and means of the data processing taking place. The “data processor” is an entity acting on behalf and under the instructions of a controller in processing personal data.
Stripe is a data controller when it determines the purposes and means of the processing taking place. These data processing activities include (1) providing the Stripe products and services, (2) monitoring, preventing and detecting fraudulent payment transactions and other fraudulent activity on the Stripe platform, (3) complying with legal or regulatory obligations applicable to the financial sector to which Stripe is subject, and (4) analysing, developing and improving Stripe’s products and services.
Stripe is a data processor where it is facilitating payment transactions on behalf of and at the direction of OXY Pty Ltd, AirBuddy. OXY Pty Ltd, AirBuddy directs Stripe to take payment from cardholders / end customers. Stripe is considered a processor when directed to process payments (i.e., Stripe receives instructions about whom to pay, how much to pay, when to pay).
VI. Zip Money
Zip Money is operated by Zip Co Limited (ACN 139 546 428), Australia. Zip collects personal information and credit information for the purpose of evaluation of credit eligibility, provision of financial products and services, managing the business relationship, direct marketing, etc.
Airwallex is payment processor that acts as the data controller with respect to your information. The data controller responsible for your information under this Policy varies depending on your country of residence. In Australia, the responsible company is Airwallex Pty Limited, Australia.
Airwallex collects “personal information” that identifies you, such as your name, address, telephone number, email address, date of birth, payment card information, bank account information and any other data that is associated with your identity.
Xero is a cloud accounting software operated by Xero Limited, New Zealand and all its wholly owned subsidiaries. OXY Pty Ltd, AirBuddy uses Xero to prepare invoices and reconcile payments. Xero receives “personal data” we mean identifiable information about you, like your name, email, address, telephone number, bank account details, payment information, etc.
Information shared with shipping providers includes: first and last name, company name, street address, city, state, country, zip code, email, phone, parcel size, weight and content, invoice details and dangerous goods details in order to calculate the shipping rates and provide the shipping service.
Further information about handling user data, can be found in the:
Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.
If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.
Our website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.
If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit our plugin or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored.
If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account.
XII. Google Web Fonts
For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
If your browser does not support web fonts, a standard font is used by your computer.
ARForms is a WordPress premium form builder plugin to create stylish and modern style form withing few clicks.
ARForms stores IP address and country of visitor. However, ARForms provide an option to prevent storing visitor data.
ARForms will not store any personal data except user_id (only if user is logged in), ip address, country, browser user_agent, referrer only when submit the form.
We store this data to provide the analytics of the visitor and the user who submit the form.
ARForms will also store the all type of data (this may contain personal data as well as subscribe user to third party opt-in like MailChimp, Aweber, etc) in the database which plugin user has included in the form. These data are editable as well as removable from form entry section of ARForms.
(a) How We Use Your Data
If you opt-in to receive marketing updates we may use your personal information to provide you with product updates or marketing communications that we believe may be of interest to you. Personal data may also be used by our internal system to automate processes of our store.
(b) What We Collect and Store
- wp_automatewoo_visitor – Used to store a secure key that is unique to you – Expires after 2 years.
- wp_automatewoo_session_started – Used to flag when you begin interacting with our website – Expires when you end the browser session.
- automatewoo_do_cart_update – Used to store flag when your stored cart needs to be updated – Expires when you end the browser session.
We store a copy of your cart in our database for 60 days for the purpose of reminding you when your cart is abandoned.
We store your communication preferences such as whether you have opted in to receive marketing communication. This data is retained until you request the removal of your data.
We keep a log of some of the communication that we have with you which may include marketing and transactional emails and/or SMS messages. These are kept for the purpose of improving our marketing and communication with you and other customers. These logs are retained until you request removal of your data.
Pre-submit data capture
(c) What We Share With Others
How we Protect Information
We implement reasonable precautions and follow industry best practices in order to protect your personal information and ensure that such personal information is not accessed, disclosed, altered or destroyed. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such precautions. By using our service, you acknowledge that you understand and agree to assume these risks.
Your Rights Regarding the Use of your Personal Information
Links to Other Websites
Age of Consent
By using the service, you represent that you are at least 18 years of age.
Merger or Acquisition
Email Communications & Opting Out
We will send you service-related announcements on occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, or a new enhancement is released, which will affect the way you use our service, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. Based upon the personal information that you provide us, we may communicate with you in response to your inquiries to provide the services you request and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes. We may also use your personal information to send you updates and other promotional communications. If you no longer wish to receive those email updates, you may opt-out of receiving them by following the instructions included in each update or communication.
Contact us & Withdrawing Consent